Moderator Questionnaire

Thanks for your interest in becoming a moderator for Eagle Mountain City Citizens! This is a volunteer (unpaid) role, and we’re so grateful to those who want to help keep the group running smoothly.

Moderating can be both rewarding and challenging. You’ll need to stay calm under pressure, be fair and respectful, and help keep things organized when conversations get heated. We’re looking for people who can make good decisions, follow group policies, and work as part of a team.

Moderators don’t act as public representatives or explain decisions in the group. We handle those things privately. Your job is to help enforce the rules and keep the group welcoming and helpful for everyone. If that sounds like a good fit, we’d love to hear more about you. Just be honest with your answers. There’s no perfect type, we’re just looking for people who care about the group and want to help.

Basic Info

Your name as it appears in the Eagle Mountain City Citizens Facebook group:

Link to your Facebook profile:

Your email address:

Your phone number:

City where you reside (Doesn't necessarily have to be in Eagle Mountain, can be a surrounding city):

Introduce yourself. Tell us a bit about who you are. Describe why you would like to be a moderator, and anything else you'd like us to know.

Why would you like to be a moderator, and what do you think makes a good one?

Experience and Availability

Are you (or have you ever been) an admin or moderator of any other groups? If so, which ones? How big are they?

Have you ever been banned or disciplined in any Facebook group? If so, please explain (not a deal-breaker).

When are you generally available to help? (check all that apply)
Early MorningMorningAfternoonEveningLate Night

How many hours per week would you realistically be able to devote to moderating?

Moderators are not a governing body. Our role is to apply group policies fairly, not to explain or justify actions publicly. Do you agree with this approach? Why or why not?

Skills and Roles

If someone publicly disagreed with a decision you made in the group, how would you respond?

Explain the difference between a rant and a public service announcement.

Imagine a group member tags you in a comment and says: ‘Why was my post removed? This is censorship!’ How would you respond?

Tell us about a time you had to handle a disagreement or interact with someone who strongly disagreed with you. What did you do, and what was the outcome?

Rate your comfort with each of the following (1 is "not at all comfortable," 5 is "very comfortable":

Using Facebook on mobile phone
12345

Using Facebook on desktop computer
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Handling disagreements
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Following a set of policies you didn’t create
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Giving and receiving feedback
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Removing a member if needed
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Moderation of a Facebook group of our size involves many roles. Eventually, you will become familiar with most of them. At first, we'll have you focus on one. Which of the following roles are you most interested in?

Researching and Approving Advertising IDsApproving and Denying PostsApproving and Denying Membership RequestsModerating Comments and PostsPublic Relations CampaignsBusiness Relations with Local Businesses

As a moderator, you'll sometimes deal with sensitive member issues or behind-the-scenes reports. Can you commit to keeping moderator discussions and actions confidential?
Yes, I will keep it all confidential.No, I should be able to share it.

Typically, we have moderators sign an agreement explaining expectations regarding duties, policies, and confidentiality. Are you comfortable doing this?
Yes, I'm open to it but would have to read it first.No, I am not willing to consider signing an agreement.

Feedback Questions

If you could change one thing about the group—something you don’t particularly like or think could be improved—what would it be, and why?

What’s one thing you really love about the group—something you think we’re doing well and would want us to keep just the way it is?

I understand that this is a volunteer position and that it is not paid.
I Understand

I also understand that moderators follow policies set by the admins, and that final decisions rest with the primary admins.
I Understand

What is 8+6?

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